Shipping & Returns
Shipping Policy
All orders are processed and shipped from our Japan within one to two business days of the order being placed.
We regularly use DHL for shipping, If you want any other shipping method, please tell me. Transit times are provided by the carrier and vary with package destination. Shipping costs are determined by the measurements and weight of the items purchased, the method of shipping chosen and the destination address.
Waraya LLC is not responsible for lost, misplaced or stolen packages. Please contact your local post office to remedy the situation.
We shipping World wide. International shipping rates are calculated at check out, please enter in your shipping destination to do so. Waraya LLC is not responsible for any extra taxes and fees that may apply once the package arrives in the destination country. At this time we are not able to provide exact delivery time frames for all destinations, please allow up to 2 to 3 weeks. In addition some international shipments may experience customs delays. Unfortunately, we cannot foresee additional duties charges or customs delays. We can suggest for you to contact your local customs office for any additional information.
Return & Exchange Policy
If your item does not work out we are happy to accept returns on unused items within 14 days of purchase.
Please send me email with your order number before sending back to us. Shipping charges are nonrefundable.
When we receive return package, refund you soon.